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Prerequisites

The obligation to apply for an identity card applies to you if you

• who have German citizenship,
• have reached the age of 16,
• are registered in Germany,
• do not have a valid passport or temporary passport.

For applications outside your main residence:

• You must be able to provide a valid reason why you are not applying for an identity card at the identity card authority at your main residence.
• If you are registered as having a secondary residence in Hamburg, approval from the identity card authority at your primary residence is required to issue the ID card. A non-competence surcharge will be charged upon application, which increases the costs of issuing the ID card.

Documents required

• current passport photo, which must meet the photo requirements for electronic identity cards.
  • Starting May 1, 2025, you must submit your passport photo electronically. You can have the photo taken on-site or bring a QR code, which the photo studio will provide you with when the photo is taken.
  • The requirements for the passport photo can be found in the photo sample table (see link 鈥淔ederal Ministry of the Interior and Homeland - Photo sample table鈥�, at the bottom of this page under 鈥淔orms, Service & Links鈥�).
  • A photo booth (speed capture terminal) is available. The fee for an on-site photo is 鈧�6.00. You will not receive a print. Please note that the photo booth is not suitable for taking passport photos of infants and small children.
• If available and not yet validated: old identity card or passport or temporary identity card or child's passport (valid or expired)
• If no valid passport or identity card is available: birth certificate, marriage certificate
• police report of loss
• For children under 16 years of age: if applicable, consent from the parent with custody who is not present
  • If there is only one parent/guardian, proof of custody is also required

Please note

There are the following hints:

• An extension or change of the identity card is not possible. A new identity card is always issued.
• In urgent cases, you can also apply for a temporary identity card (valid for a maximum of 3 months) at the same time. This will be given to you immediately.
• People without a permanent address or the homeless should contact the Hamburg Service Hamburg-Mitte.

Deadlines

• You must report the theft to the police as soon as possible.


• Processing time: Approximately 3-4 weeks from application

Procedure

To apply for a new identity card after theft, proceed as follows:

• You can make an appointment online or by phone.
• Report the theft to the police. You can submit the report informally in writing or in person. You must then bring the loss report with you to the Hamburg Service Center for the application.
• If you want to apply for a new identity card at the Hamburg Service, you must do so in person and bring the necessary documents with you.
• When applying, fingerprints are taken for storage in the document.
• You provide a signature, which will later be printed on your identity card.
• The identity card will be ordered for you from an external office.
• You will receive a collection slip with which you can collect your identity card.
• When you submit your application, you will receive a letter (PIN letter) containing a so-called transport PIN as well as important information about the online ID function.
• You confirm receipt of the unopened PIN letter.
• You pay the fees.
• You will receive a collection slip with which you can collect your identity card.
• After you have been informed that your identity card is ready for collection, collect it from the location where you applied for it.

Processing time

The application process takes approximately 15 minutes. You can pick up your identity card at the location where you applied approximately 2-3 weeks after the application.

Fees

• Costs for applying for a new identity card:
  
  
  
  • 37.00 EUR for applicants aged 24 and over
  
  
  • EUR 22.80 for applicants under 24 years of age
  
  
  • 10.00 EUR for the provisional identity card
  
  
  • 13.00 EUR surcharge if application is submitted outside working hours or not at the main residence
  
  
  • 30.00 EUR surcharge for issuance by consular or diplomatic representation abroad
  
  

Legal remedies

no

Legal basis

搂 9 Personal Identity Card Act (PAuswG)