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Hamburg.com IASON page

ID card, status query

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Use Online-Service

Detailed description

You can use the online service ID card/passport application status in the Hamburg Service Portal to find out online whether the ID card or passport you have applied for is ready for collection. For this you need the serial number, which you will find on your pick-up slip. The pick-up slip will be given to you when you apply to Hamburg Service.

Important information about the ID card:
Before you pick up your identity card, please note the information under -Federal identity cards, picking up-.

 

Information

Prerequisites

For the online query:

  • Serial number is available.
  • Registration in the Hamburg Serviceportal is not required for the online service application status ID card / passport.

For telephone inquiries in the customer center (KUZ):

  • Surname
  • Date of birth

Documents required

  • Pick-up slip

Please note

If you no longer have the collection slip with the serial number, you can call the telephone number provided to inquire whether the identity card/passport you have applied for is ready for collection.

You can find out the contact details of your Hamburg Service by entering the street of the Hamburg Service. As this search function is unfortunately not available for the Hamburg Service in Meiendorf, please use the appropriate link if necessary.

Deadlines

No

Procedure

Online query via the Hamburg Service Portal or
Call the Hamburg Service where you applied for your identity card/passport.

Fees

Toll-free

Legal basis

Identity Card Act (PAuswG)

Forms and downloads

Related services

Links on ¼«ËÙʱʱ²Ê

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Last updated: 28.04.2025