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Hamburg.deHamburg ServiceApply for a new ID card for theftBramfeld Residents鈥� Affairs

Bramfeld Residents鈥� Affairs

Apply for a new ID card for theft

Has your ID card been stolen? Then you must report this to the police. In addition, if you are over 16 years old and do not have a valid passport document, you will need to apply for a new ID card.
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Detailed description

You can report the theft of your identity card to any police station.

You must also apply for a new identity card if you are over 16 years old and do not have a valid passport or temporary passport. This can be done at any Hamburg service if 极速时时彩 your primary residence.
If you apply for your new ID card outside your primary residence, you will need a valid reason. A non-competence surcharge of EUR 13.00 will also be charged. If you contact your chosen customer service center beforehand, you can find out whether and to what extent Hamburg Service accepts your reason.

From May 1, 2025, there will be new regulations regarding the required photo:
From this date, you will no longer be permitted to submit paper-based photos. Instead, you will need an electronic photo. You can create this on-site or bring the QR code provided by a photographer. Further information can be found in the "Links" section.

 

Information

Prerequisites

The obligation to apply for an identity card applies to you if you

  • who have German citizenship,
  • have reached the age of 16,
  • are registered in Germany,
  • do not have a valid passport or temporary passport.

For applications outside your main residence:

  • You must be able to provide a valid reason why you are not applying for an identity card at the identity card authority at your main residence.
  • If you are registered as having a secondary residence in Hamburg, approval from the identity card authority at your primary residence is required to issue the ID card. A non-competence surcharge will be charged upon application, which increases the costs of issuing the ID card.

Documents required

  • current passport photo, which must meet the photo requirements for electronic identity cards.
    • Starting May 1, 2025, you must submit your passport photo electronically. You can have the photo taken on-site or bring a QR code, which the photo studio will provide you with when the photo is taken.
    • The requirements for the passport photo can be found in the photo sample table (see link 鈥淔ederal Ministry of the Interior and Homeland - Photo sample table鈥�, at the bottom of this page under 鈥淔orms, Service & Links鈥�).
    • A photo booth (speed capture terminal) is available. The fee for an on-site photo is 鈧�6.00. You will not receive a print. Please note that the photo booth is not suitable for taking passport photos of infants and small children.
  • If available and not yet validated: old identity card or passport or temporary identity card or child's passport (valid or expired)
  • If no valid passport or identity card is available: birth certificate, marriage certificate
  • police report of loss
  • For children under 16 years of age: if applicable, consent from the parent with custody who is not present
    • If there is only one parent/guardian, proof of custody is also required

Please note

There are the following hints:

  • An extension or change of the identity card is not possible. A new identity card is always issued.
  • In urgent cases, you can also apply for a temporary identity card (valid for a maximum of 3 months) at the same time. This will be given to you immediately.
  • People without a permanent address or the homeless should contact the Hamburg Service Hamburg-Mitte.

Deadlines


  • You must report the theft to the police as soon as possible.

  • Processing time: Approximately 3-4 weeks from application

Procedure

To apply for a new identity card after theft, proceed as follows:

  • You can make an appointment online or by phone.
  • Report the theft to the police. You can submit the report informally in writing or in person. You must then bring the loss report with you to the Hamburg Service Center for the application.
  • If you want to apply for a new identity card at the Hamburg Service, you must do so in person and bring the necessary documents with you.
  • When applying, fingerprints are taken for storage in the document.
  • You provide a signature, which will later be printed on your identity card.
  • The identity card will be ordered for you from an external office.
  • You will receive a collection slip with which you can collect your identity card.
  • When you submit your application, you will receive a letter (PIN letter) containing a so-called transport PIN as well as important information about the online ID function.
  • You confirm receipt of the unopened PIN letter.
  • You pay the fees.
  • You will receive a collection slip with which you can collect your identity card.
  • After you have been informed that your identity card is ready for collection, collect it from the location where you applied for it.

Processing time

The application process takes approximately 15 minutes. You can pick up your identity card at the location where you applied approximately 2-3 weeks after the application.

Fees


  • Costs for applying for a new identity card:

    • 37.00 EUR for applicants aged 24 and over

    • EUR 22.80 for applicants under 24 years of age

    • 10.00 EUR for the provisional identity card

    • 13.00 EUR surcharge if application is submitted outside working hours or not at the main residence

    • 30.00 EUR surcharge for issuance by consular or diplomatic representation abroad


Payment methods available

  • Girocard
  • Classic credit card

Legal remedies

no

Legal basis

搂 9 Personal Identity Card Act (PAuswG)

Related services

Links on 极速时时彩

Links on the Internet

Address and contact information

Bramfeld Residents鈥� Affairs

Regardless of where you live in Hamburg, you can use this service at any Hamburg Service location for resident matters.

Applies only to the customer center: Speed Capture Terminal: For independent capture of biometric data (photo, signature, fingerprints). If you use it, you don't have to bring a photo with you. Cost: 6 euros



Note refers to the information and acceptance point of the Oberalster tax office - Bramfeld branch : A common mailbox for everyone in Herthastr. 20 resident authorities is in the entrance area of the building Herthastr. 20 available and accessible during the opening hours of the building. Placing applications in this mailbox does not lead to compliance with the deadline, as this mailbox is emptied by the customer center, which is not the competent authority. To meet the deadline, please use the mailbox of the Oberalster tax office on Nordkanalstr. 22, 20097 Hamburg.

If you would like to apply for an identity card, passport or children's passport, you can use an existing self-recording terminal (speed capture terminal) in the customer center to capture the necessary biometric data (digital photo, signature, fingerprints).
Please allow a few minutes more time before your appointment to collect your data.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo with you when using the self-registration terminal.
Use costs 6 euros.
Please speak to the clerk afterwards.

The existing self-recording terminal (Speed Capture Terminal) cannot be used for fishing licenses and driver's license applications. Please bring a passport photo (biometric) with you for these services.

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Last updated: 28.04.2025